Privacy Policy

At GLIDENZO (https://www.glidenzo.com/), we respect your privacy. This policy explains the information we collect and how it is used when you browse the site, place an order or contact support.

Information we collect

We may collect your name, mobile number, billing or delivery address, landmark, PIN code, order details, payment method selection, device/browser information and communications with our support or order-confirmation systems.

How we use information

We use this information to process and verify orders, provide Cash on Delivery and WhatsApp order confirmation, arrange fulfilment and tracking, prevent duplicate or fraudulent orders, provide support, maintain abandoned-checkout and CRM workflows, and measure site performance and advertising where enabled.

Service providers

Information may be shared only as needed with hosting, courier/logistics, customer-support, CRM, payment, analytics and messaging providers that help us operate the store. We do not sell customer personal information to advertisers.

Retention and security

We retain information only for operational, legal, accounting, fraud-prevention and support needs and use reasonable technical and organisational safeguards. No internet system can be guaranteed completely secure.

Your choices

You may contact us to ask about the personal information associated with your order or request correction where appropriate. Browser and platform privacy controls may also affect analytics and advertising technologies.

Contact

Email: [email protected]